This Privacy Policy explains how Blue Fox collects, uses, stores and protects personal information when you use our services. We take privacy seriously and set out here what categories of information we hold, how we use it, the choices available to you, and how to contact us about your data. Please read this policy alongside any account notices or terms that apply to your use of our website or app.
We collect information necessary to provide and secure your account, to process transactions, to comply with legal obligations, and to improve our services. Information is collected directly from you, from your device when you use our site, and from third parties where permitted.
We use personal information to create and manage your account, to process payments, to provide customer support, to detect and prevent fraud and unauthorised access, and to meet legal and regulatory obligations. We may also use aggregated, non-identifying data for analysis and service improvement.
We implement administrative, technical and physical measures designed to protect your information from unauthorised access, loss or misuse. Access to personal data is limited to staff and service providers who need it to perform their duties. We regularly review our security measures and require our third‑party providers to meet appropriate standards.
We use cookies, web beacons and similar technologies to remember preferences, to enable essential site functions and to collect analytics. You can manage cookie preferences through your browser settings or via any cookie controls presented on the site. Disabling some cookies may affect the functionality of the service.
You have rights in relation to your personal information, including the right to access the data we hold about you, to correct inaccuracies, to object to certain processing and to request restriction of processing where applicable. You may also request a copy of your data in a commonly used, machine‑readable format.
To access, update or request deletion of your personal data, contact our support team. We will verify your identity before responding to requests and will fulfil requests in accordance with applicable law. Some information may be retained where necessary for legal compliance, dispute resolution or legitimate business purposes.
We may share personal data with trusted third parties such as payment processors, identity verification providers, analytics services and other partners who perform services on our behalf. We require contractual safeguards to protect your information and do not permit third parties to use data for their own marketing without your consent.
We may update this policy from time to time. When changes are significant we will make them prominent on the site. Continued use of the service after changes are posted constitutes acceptance of the revised policy. If you have questions about how BlueFox handles personal information, contact our support team through the channels available in your account.
