Privacy & Data Protection

Welcome to the privacy notice for Blue Fox. This page explains how we collect, use and protect personal information when you create an account, play games, make payments or otherwise interact with our services. We take user privacy seriously and aim to be clear about what we hold, why we hold it and how you can manage it.

Types of data we collect

We collect information that helps us operate accounts, process transactions and keep the site secure. That includes personal data you give us directly, technical data from your device and transactional records of your play and payments.

Personal data

Personal data includes your name, date of birth, address, email and phone number, plus identity documents submitted for verification. We also record account login details and any correspondence you send to our support team.

Technical data

Technical data covers IP address, device and browser details, cookie identifiers, connection times and geolocation information where required to comply with location checks and fraud prevention.

Transactional data

Transactional data includes deposits, withdrawals, bet and game history, bonus activity and payment method details. We keep records necessary to process payments, resolve disputes and meet our regulatory obligations.

How we use your information

We use data to provide and improve our service, manage your account, process payments, verify identity, detect fraud and comply with legal obligations. We may also use aggregated or anonymised data for analytics and service planning.

Data protection practices

We protect information using industry-standard security measures such as access controls, encryption in transit and at rest where appropriate, and regular security reviews. Access to personal data is restricted to authorised staff and third parties who need it to provide services.

Cookies and tracking technologies

We use cookies and similar tools to support essential functionality, remember preferences, measure performance and deliver relevant marketing. You can manage cookie preferences through your browser or the cookie settings available on the site. Disabling non-essential cookies may affect some features.

User rights

You have rights to access, correct and delete your personal data where permitted by law. You can also request restrictions on processing, object to certain uses and request data portability. To exercise these rights we may need to confirm your identity before acting on a request.

Access, correction and deletion

To request access, correction or deletion of your data, contact our privacy team at [email protected]. Please include your account details and the nature of your request. We will respond in line with applicable UK data protection law and may retain certain records as required by law or for fraud prevention.

Information sharing and third parties

We share information with service providers who help operate the site, such as payment processors, identity verification services, customer support providers and analytics partners. We may also disclose data to regulators, law enforcement or fraud prevention agencies where required. BlueFox does not sell your personal data to third parties for direct marketing without consent.

Policy updates

We may update this privacy policy from time to time. Material changes will be posted on the site and, where appropriate, notified through your account. Please check this page regularly to stay informed about how we handle your information.